Legal

Privacy Policy

Effective date: May 18, 2026Website: PokeQuebec.infoContact: legal@PokeQuebec.com

See our Terms of Service.

1. Introduction

PokeQuebec respects the privacy of its users and is committed to protecting personal information collected through its website, subscription platform, Discord community, automated checkout services, alerts, forms, and related digital tools.

This Privacy Policy explains what information we collect, how we use it, who it may be shared with, and the safeguards we use to protect it.

By accessing or using PokeQuebec, subscribing to the platform, joining the Discord community, submitting information for automated checkout services, or otherwise using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the categories of information described below, depending on how you use our services.

a. Account and Contact Information

We may collect personal information such as:

  • Name
  • Email address
  • Discord username or Discord account information
  • Subscription status
  • Communications with PokeQuebec or its team

b. Payment and Subscription Information

PokeQuebec uses third-party payment processors, including Stripe, to process subscription payments. We may receive limited payment-related information, such as:

  • Subscription plan
  • Payment status
  • Billing history
  • Last four digits of a payment card
  • Transaction identifiers
  • Tax or billing information, where applicable

PokeQuebec does not directly store complete credit card numbers.

c. Automated Checkout Information

If a user chooses to participate in automated checkout services, PokeQuebec may collect information necessary to attempt purchases on the user's behalf, including:

  • Shipping information
  • Billing information
  • Payment-related information
  • Retailer account information, if provided
  • Product preferences or checkout instructions
  • Form submissions related to automated checkout participation

Automated checkout services may involve third-party tools, hosted server infrastructure, VPS environments, and form-based submission systems.

d. Technical and Usage Information

We may collect technical information about how users access or interact with the platform, including:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Access logs
  • Discord activity related to platform access
  • Alert engagement
  • Subscription and access history

e. Marketplace and Community Information

If PokeQuebec provides community-based features, including Discord channels, user-to-user marketplace discussions, or peer-to-peer activity, information shared by users in those spaces may be visible to other users.

Users should avoid sharing sensitive personal information in community or public channels.

3. How We Use Information

PokeQuebec may use collected information for the following purposes:

  • To create, manage, and administer user accounts
  • To provide subscription access
  • To grant Discord roles or premium access
  • To send alerts, product release information, restock updates, and purchase links
  • To process payments, renewals, cancellations, and billing issues
  • To operate automated checkout services where requested by the user
  • To communicate with users about their account, subscription, or service usage
  • To detect misuse, fraud, abuse, duplicate free trial usage, chargebacks, or unauthorized access
  • To maintain platform security
  • To improve the website, tools, alerts, and services
  • To comply with legal, regulatory, tax, accounting, payment processor, or dispute resolution requirements

4. Automated Checkout Services

Automated checkout is an optional feature. By submitting information for automated checkout, users acknowledge that their information may be accessed, processed, or used by authorized PokeQuebec team members and third-party tools or infrastructure for the purpose of attempting purchases on the user's behalf.

PokeQuebec may use third-party automation tools, hosting environments, VPS providers, form providers, retailer websites, and other technical systems to facilitate automated checkout operations.

Automated checkout does not guarantee successful purchases. PokeQuebec is not responsible for failed checkouts, retailer cancellations, third-party tool errors, payment failures, incorrect orders, or retailer-side restrictions.

5. Sharing of Information

PokeQuebec may share information with third parties where necessary to operate the platform, including:

  • Payment processors, including Stripe
  • Discord and related community management tools
  • Automated checkout tools and software providers
  • VPS, hosting, cloud, and server providers
  • Form submission and data management platforms
  • Retailer websites and checkout systems, where automated checkout is requested
  • Service providers assisting with website operations, analytics, communications, support, security, or fraud prevention
  • Legal, accounting, regulatory, or dispute resolution parties where required

PokeQuebec does not sell users' personal information.

6. Third-Party Services

PokeQuebec relies on third-party services and infrastructure. These third parties may collect, process, or store information according to their own privacy policies and terms.

PokeQuebec does not control and is not responsible for the privacy practices, security practices, availability, accuracy, reliability, or performance of third-party platforms, including Stripe, Discord, automation tools, hosting providers, form providers, or retailer websites.

Users are encouraged to review the privacy policies of any third-party services they use in connection with PokeQuebec.

7. Data Security

PokeQuebec uses reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system, server, database, transmission method, automation tool, or third-party platform can be guaranteed to be completely secure. Users acknowledge that submitting information online involves inherent risks.

8. Data Retention

PokeQuebec may retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain user access records
  • Process subscriptions and billing
  • Resolve disputes
  • Investigate misuse, abuse, fraud, or chargebacks
  • Comply with legal, tax, accounting, payment processor, or operational requirements

Information may be deleted or anonymized when it is no longer reasonably required, subject to legitimate business, legal, or compliance obligations.

9. User Responsibilities

Users are responsible for ensuring that the information they provide is accurate, current, and authorized.

Users should not submit payment information, shipping information, retailer account information, or other personal information unless they consent to its use for the applicable platform or automated checkout purpose.

Users are responsible for maintaining the confidentiality of their own Discord accounts, retailer accounts, payment accounts, and login credentials.

10. Community and Marketplace Activity

PokeQuebec may provide community-driven features, including Discord discussions, marketplace-style channels, or user-to-user interactions.

Any information users voluntarily share in community spaces may be visible to other users. PokeQuebec is not responsible for personal information voluntarily disclosed by users in community channels or peer-to-peer interactions.

PokeQuebec does not verify, guarantee, or facilitate user-to-user marketplace transactions. Users participate in such activity at their own risk.

11. Cookies and Website Tracking

PokeQuebec may use cookies, pixels, analytics tools, or similar technologies to operate the website, monitor usage, improve services, detect abuse, and support marketing or advertising efforts.

Users may be able to disable cookies through their browser settings. However, disabling cookies may affect website functionality.

12. Accessing or Updating Information

Users may contact PokeQuebec to request access to, correction of, or deletion of certain personal information, subject to identity verification and any legal, operational, billing, fraud prevention, or dispute-related retention requirements.

Requests may be sent to:

Email: legal@PokeQuebec.com

13. Children and Minors

PokeQuebec is not intended for children under the age of 13. Users under the age of majority in their jurisdiction should use the platform only with the involvement and consent of a parent or legal guardian.

14. International Processing

Information collected by PokeQuebec may be processed or stored in Canada, the United States, or other jurisdictions where PokeQuebec, its service providers, or third-party platforms operate.

By using PokeQuebec, users consent to the transfer, processing, and storage of information in those jurisdictions, which may have different privacy laws than the user's place of residence.

15. Changes to This Privacy Policy

PokeQuebec may update this Privacy Policy from time to time. Updated versions may be posted on the website or otherwise made available to users.

Continued use of PokeQuebec after changes are posted constitutes acceptance of the updated Privacy Policy.

16. Contact

For questions about this Privacy Policy or PokeQuebec's privacy practices, users may contact:

PokeQuebec

Email: legal@PokeQuebec.com

Website: https://PokeQuebec.info